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Thank you for visiting and shopping at Trybuy USA. Following are the terms and conditions that constitute our Shipping Policy.
Free shipping on all orders in the USA and International deliveries.
If your item is in stock it will have a handing time of between 1 - 2 working days( Monday-Saturday) and will be we aim to despatch all orders within 6-8 working days,( Monday-Saturday) but will ensure you are kept updated.
Change of Delivery Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at contact@trybuyusa.com or Call Us at +14099084269
Cancellations:
There are no cancellations allowed. See refund & exchange policy for further information.
Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Minimum 14 days delivery time for international orders.
Customer Support
📧 Email Us: contact@trybuyusa.com
📞Call : +14099084269
Hours of Operation: 08:00 - 17:00
Business Address:
TryBuy® USA🇺🇸
178 Columbus Ave #237190 SMB#38228 New York, NY 10023 United States
Business Address INDIA :
TryBuy® 🇮🇳 (SHUBH SHIVAM)
Plot No 11, Near Gyanodaya School, Rajul City, Jabalpur (M.P.) , India.
By placing an order through www.trybuyusa.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
1. 30 DAY RETURN POLICY
We have a 30-days return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2. RETURN PROCESS
To start a return, you can contact us at contact@trybuyusa.com call us at +14099084269
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. DAMAGED, WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
4. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at contact@trybuyusa.com call us at +14099084269
5. RESTOCKING FEE
We do not charge a restocking fee on returns.
6. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
7. EXCLUSIONS
Any order that is discounted, on sale, on special offer or bought with a discount cannot be refunded. We still allow for exchanges and store credit on discounted, sale and special offer orders.
8. CANCELLATIONS
See our shipping policy page for details.
Customer Support
Email Us: contact@trybuyusa.com
Call : +914099084269
Hours of Operation: 08:00 - 17:00
Business Address: 178 Columbus Ave #237190 SMB#38228 New York, NY 10023 United States
